Frequently Asked Questions

Roof replacement is often more expensive and time-consuming than a roof coating or restoration system. A high-quality roof coating can extend the life of your existing roof by 10-20 years, improve energy efficiency, and eliminate the need for a costly tear-off. Coatings also provide seamless waterproofing and protect against UV damage, making them a cost-effective alternative for many commercial and industrial properties.

Our team consists of trained and certified roofing professionals with extensive experience in roof coatings, restorations, and repairs. Every technician undergoes specialized training to ensure they understand the proper application methods, adhesion requirements, and material compatibility for different roofing systems. We follow industry best practices and manufacturer specifications to deliver long-lasting results.

For sensitive areas such as HVAC units, skylights, and other delicate roof components, we use non-abrasive, biodegradable cleaning solutions that effectively remove dirt, grease, and contaminants without causing damage. We also use low-pressure washing techniques where necessary to ensure thorough cleaning while preserving the integrity of surrounding materials.

Yes, we are fully licensed to operate in the states where we provide services. Our team complies with all local building codes and regulations, ensuring that each project meets the necessary legal and safety requirements. If you need verification, we can provide our licensing information upon request.

Absolutely. Before starting any project, we provide a detailed proposal that outlines the scope of work, materials to be used, application methods, estimated timeline, and maintenance recommendations. This ensures full transparency and allows clients to understand every step of the process before work begins.

Accidents can happen on any job site, and if a contractor is not properly insured, you could be held responsible for medical expenses and liability costs. That’s why it’s crucial to request a copy of your contractor’s insurance policy and verify that their coverage is sufficient.

At Empire Roof Coatings, we take your protection seriously. We ensure that every subcontractor we work with carries adequate insurance and bonding, and we require them to provide proof of coverage, including business licenses. Additionally, we can provide you with copies of our own business license, bond, and insurance for full transparency.

What does this mean for you? No unexpected liabilities, no unnecessary risks, and complete peace of mind knowing that you and your business are fully protected. This is a critical aspect of hiring a roofing contractor—don’t compromise on it.

At Empire Roof Coatings, we provide comprehensive non-pro-rated labor and material warranties tailored specifically to your project. This means that our warranty covers both the materials and workmanship without hidden fees, exclusions, or diminishing coverage over time.

What does this mean for you? Confidence in knowing that if an issue arises, we will be there to address it promptly and professionally. Unlike some companies that deprioritize warranty claims, we treat all of our customers with the same urgency and care—because standing behind our work is our commitment to you.